ISO 9001:2008 Certified

DMC announced on September 28, 2009 that it has been registered to the ISO 9001:2008 quality standard. This registration indicates DMC is in compliance with the internationally-accepted standards for quality. It assures customers that DMC services are delivered using the latest in quality management processes. While all ISO 9001 registered companies eventually will migrate to the new guidelines, DMC has made a deliberate effort to become registered as quickly as possible after the newest requirements were defined.

Our ISO certificate number is PK200QC.   You can download the official, high-rez certificate here.  The certification is valid through September. 2012.

Receiving ISO 9001-2008 registration is a significant and positive milestone for DMC. The DMC ISO 9001-2008 quality system covers all aspects of DMC's management and operations. All of the documentation related to DMC operations and service deliverance framework and office procedures has been written and documented in the ISO-approved format. We have also trained and certified in-house auditors who audit every aspect of our quality process. The ISO process also assures that all DMC employees receive (and remain current in) the training required to do their job in a professional and safe manner. Most importantly, the ISO 9001-2008 quality system assures DMC customers that DMC's management is committed to continuous improvement and customer satisfaction.
In bringing our quality system into conformance with ISO 9001-2008 requirements, DMC trained a team of in-house auditors from all areas of the company (for a total of three certified in-house auditors) who as a group are responsible for the continuous review of all aspects of the quality system. The ongoing efforts of the DMC auditors are then reviewed annually by an external accredited certification body that will confirm DMC is continuing to operate within the requirements of ISO 9001.

In all areas reviewed, the TQCSI auditors found that DMC's new Quality Management System was in conformance with the requirements of ISO 9001-2008 with ZERO nonconformance items noted. It was also noted that the system was well-documented and nicely suited to DMC’s organizational structure.

Our adherence to strict quality control procedures insures our customers will receive quality and consistency in all DMC services. Call DMC for more information about our quality programs.